- Decide which date you would like join us for your adventure experience.
- If you are booking for the next day contact Real Adventures on 085 1462526 or email email@example.com to check availability.
- Go to the website and enter your preferred activity, date, time and number of people
- On the next page enter the gift voucher code
- You will receive a confirmation email including your booking details, directions to the activity location and a reminder of what to bring.
We operate our adventures all year round, subject to availability.
Vouchers purchased from Real Adventures over the telephone or via the email will be issued directly by us to the purchaser or, on the purchaser’s direction, to another person nominated.
Please read this page carefully before purchasing your adventure experience gift voucher. These terms and conditions form a basis of a contract between us (Connemara Real Adventures Ltd), and you (the purchaser and/or any subsequent holder of the experience gift voucher).
If you have any questions please call us on 085 146 2526
- Voucher validity
Real Adventures Experience Vouchers are valid for a maximum of twelve months and booking is subject to availability. You will find the expiry date printed on the Voucher. You must book and complete your experience prior to the expiry date.Real Adventures Experience Vouchers are not transferable.A €25 administration fee is payable if you wish to extend your Experience Gift Voucher’s validity by six months. No extended vouchers can be refunded.
To book your experience go to the website and click book online. Fill out all the necessary details and enter your voucher code on the second booking page. Customers should note, we regret that if lost, vouchers cannot be replaced.
Please note you may not be able to change your mind once a date has been booked.
The price of the Voucher does not include any type of personal accident insurance.
- Age, size and health restrictions
For safety reasons you are required to notify Real Adventures of any relevant medical conditions or previous injuries.
Our booking office staff can advise of any restrictions at the time of purchase and/or booking.
- If we cancel or change your activity
If we cancel your Coasteering, we will tell you as soon as possible, and do our very best to offer an alternative date. We reserve the right to reschedule the timings of any activities owing to factors beyond our control.We reserve the right to discontinue the activities at our own discretion. In the event of our cancellation an alternative date will be provided.
- If you need to cancel or change your booking
You should contact us immediately if you need to change or cancel your booking. We will do our best to fill the allocated space, but if we are unable to do so, you may lose your booking.
If you need to cancel your activity because of accidental injury/illness to yourself, you should contact Real Adventures as it may be possible to rearrange your activity to another date/time.
Activities may be cancelled due to weather conditions or for other reasons beyond our control. If your activity is cancelled because of the weather, you will be able to rebook for a date on which you are able to attend. Real Adventures is unable to reimburse travel, accommodation or other incidental expenses incurred by you.
- In case of problems
In case of a problem, please speak to the staff at Real Adventures on the day, so they have the opportunity to resolve any problems there and then any other complaints should be addressed with the booking office at Real Adventures.
If you are not satisfied with your Voucher, please call us within 14 days of purchase and we will happily arrange a full refund on receipt of your Voucher. Refunds will be paid back onto the credit/ debit card used to place the original order. No interest will be paid on the amount to be refunded. Refunds cannot be issued once a date has been booked for the activity.
We reserve the right to change activity prices without notice, provided we inform you before the activity is booked. Vouchers will not be issued until payment is collected in full.